Refund Policy

Last updated: 5 May 2026

At ReplyNest, we strive to ensure our customers are satisfied with our services. This Refund Policy outlines the terms for requesting a refund.

1. Subscription Refunds

We offer a 7-day money-back guarantee for all new subscriptions. If you are not satisfied with our service within the first 7 days of your initial purchase, you may request a full refund.

2. Eligibility for Refund

To be eligible for a refund, you must:

• Submit your request within 7 days of the initial purchase date.
• Have not violated our Terms of Use.
• Provide a valid reason for the refund request to help us improve our service.

3. Renewal Refunds

Subscription renewals are generally non-refundable. We provide notifications before your subscription is set to renew, giving you ample time to cancel if you no longer wish to use the service.

4. How to Request a Refund

To request a refund, please contact our support team at support@replynest.tech or use our Contact Form. Please include your account email and order details.

5. Processing Time

Once approved, refunds are processed within 5-10 business days. The time it takes for the funds to appear in your account depends on your financial institution.

6. Exceptions

ReplyNest reserves the right to deny refund requests if we detect patterns of abuse or fraudulent activity.